General Terms & Conditions

Once an order is submitted it begins processing as quickly as possible. Therefore, orders cannot be changed or cancelled once they are submitted. However, please keep in mind that orders may take up to 1-3 business days to process before they are shipped.

Esmeralda’s top priority is to satisfy all its customers. If you are not completely satisfied with your purchase, it may be returned within 21 days of the date of purchase for a full refund. Unfortunately, no returns will be accepted after this date. The item must be returned in the same condition as it was sent, unworn and with the original sales receipt. If the tags have been cut off and pinned, or secured back in any way, the item will not be accepted back.

Shipping and handling on all returned items is non-refundable. All sales are final after 21 days. Esmeralda ships all packages exclusively via USPS only. USPS is unable to ship to PO boxes or APO/FPO addresses. The 2 day shipment will begin after the standard order processing time explained above.

As part of our service, we agree to provide you with information and other services that we may decide to offer, subject to the terms of this agreement. Upon notice published through the service, we may modify this agreement at any time. You agree and continue to agree to use our services in a manner consistent with all applicable laws and regulations and in accordance with the terms and conditions set out in the policies and guidelines outlined below. Please note that you will be referred to as the customer in this agreement.

Certain materials can cause allergic reactions in some people. It is the responsibility of the customer to obtain medical advice before using the products. Neither Esmeralda Lambert LLC or its owner shall be liable for damage arising herefrom.

Our products are not intended for children under the age of thirteen. Jewelry is not toys, it is not children safe. Neither Esmeralda Lambert LLC nor its owner shall be liable for damage arising herefrom.

Safe and product specific handling and storage of items are at the responsibility of the customer. Damaged or abused earrings may have sharp edges. These damaged earrings should not be used. Neither Esmeralda Lambert LLC nor its owner shall be liable for damage arising herefrom.

By using the service, you agree that you will not attempt to undermine the integrity of this website.

Customer agrees that use of the service is entirely at customer's own risk. Services are provided as is, without warranty of any kind, either express or implied, including without limitation any warranty for information, services or uninterrupted access, or products provided through or in connection with the service, including without limitation the software licensed to the customer and the results obtained through the service. Specifically, we disclaim any and all warranties, including without limitation: 1) any warranties concerning the availability, accuracy or content of information, products or services, and 2) any warranties or title or warranties of merchantability or fitness for a particular purpose.

This disclaimer of liability applies to any damages or injury caused by any failure of performance, error, omission, interruption, deletion, defect, delay of operation or transmission, computer virus, communication line failure, theft or destruction or unauthorized access to, alteration of, or use of record, whether for breach of contract, tortious behavior, negligence, or under any other cause of action. Customer specifically acknowledges the service is not liable for the defamatory, offensive or illegal conduct of other customers or third parties and that the risk of injury from the foregoing rests entirely with customers.

Neither the service nor any of its agents, affiliates or content providers shall be liable for any direct, indirect, incidental, special or consequential damages arising out of use of the service or inability to gain access to or use the service or out of any breach of any warranty. Customer hereby acknowledges that the provisions of this section shall apply to all content on the service.

The following elements of this web site are the property of Esmeralda Lambert LLC and our suppliers and are protected by United States and international copyright laws:

All text, graphics, logos, button icons, images, audio clips, digital downloads, and data compilations -- both individually and as they are compiled on the site.

The trademarks or trade dress of Esmeralda Lambert LLC and our affiliates may not be used without our written permission. Trademarks or trade dress include the Esmeralda name and logo, and other graphics, logos, page headers, button icons, scripts, and service names of Esmeralda products, services, and programs, and those of our affiliates.

All other trademarks that appear on this site are the property of their respective owners, who may or may not be affiliated with, connected to, or sponsored by us or our affiliates.

You have permission to electronically copy and print hard copies of pages from this web site solely for personal, non-commercial purposes related to placing an order or shopping with www.EsmeraldaStore.com. Unless we give you written permission in advance, any other use of this web site, its content and its information, including linking or framing to this web site, are strictly prohibited.